Avon Legal Obtains Quality Practice Certification

Avon Legal is proud to have achieved certification to the Law Society of Western Australia Quality Practice Standards.

At a ceremony held at the Law Society in Perth, Justine Andrew, Director was presented with the certification by Mr Hylton Quail, the President of the Western Australian Law Society. (Pictured second from left).

To obtain Quality Practice Service (QPS) certification, Avon Legal reviewed all of its legal and business services practices to establish systems to improve the firm’s relationships with clients and to ensure a consistently high level of service is provided.

Legal Practice Director, Tony Fifield, said “I am very pleased with the efforts of the Avon Legal team to achieve this certification. This has required significant time and effort from all staff across the firm to establish, review and document our internal processes. I am now confident we are further down the track in regards to our customer service and client management, although we accept the journey on this road is a continuous one.”